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  The Grump Factor 

(Cont'd)

Was it that they earned more money? Was it a personal vendetta against them? Was it sexism or ageism? Each employee failed to look at where the blame lay - which was at their own feet. In a discussion with the management they stated that they used the “grump factor.” Employees that had a bad attitude were considered expendable.

Obviously when it comes time to downsize many factors are considered. But more and more employers want to work with people who are easy to deal with.(use Mr. Rogers here) Employees who love what they do, and show others that they love it. I am not talking about a saccharin sweet phony attitude, I mean a sincere joy.

When Barbara Walters is asked by young people “What do I have to do to get ahead?”

She tells them “Don’t complain, don’t whine. Just make yourself so good that they cannot let you go. And don’t be afraid to get the coffee if they ask you to get the coffee.”

Not sure if you’re being perceived as a grump, take this simple test:

  • Do you find yourself very easily identifying problems with your company and/or co workers?
  • Do you share that information with others (including family, friends, co-workers)?
  • Do you discount possible solutions as unworkable?
  • Is your criticism a validation of your over all perspective?
  • Do you often hear others with similar complaints?
  • Do you lend a willing ear to their complaints?
  • Do you sigh, roll your eyes or otherwise display your negative feelings using body language or tone of voice?
  • Are your creating less because of your displeasure?
  • Are you late to work or meetings?
  • Do you resent helping others finish their work?
  • Are you waiting for a change to happen?
  • Has anyone pointed out your negative behavior?
  • Do you have “good reasons” to be unhappy at work?

Your workplace is a family. You spend more time there than you do at home.

How to overcome being a grump
Begin with a simple act of gratitude. No matter what your religious or secular background you need to find a daily way to express your gratitude for what you have. Start a “gratitude journal”.


About The Author

Laurie Brown is an international speaker, trainer and consultant who works to help people improve their sales, service and presentation skills. She is the author of The Teleprompter Manual, for Executives, Politicians, Broadcasters and Speakers. Laurie can be contacted through www.thedifference.net, or 1-877.999.3433, or at lauriebrown@thedifference.net.

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