Your Performance Improvement Partner ™

Consulting and Coaching that Reap Results
The right people, in the right jobs, doing the right things, right

Your Performance Improvement Partner™ Update

June, 2005

Greetings!

The first day of summer is rapidly approaching. The Summer Solstice, the longest day of the year, represents a celebration of the labor and growth of prior season…a time for us to enjoy the fruits of our labor. As you look forward to summer vacations, take a moment to reflect on all that you have accomplished so far this year.

In this issue:

· Performance Improvement Partner™ PIP Tip

· Message From the President

· Feature Article - Systems Thinking

· Book Loretta

Message From the President

Last month was a banner month for Emerald Harvest Consulting, LLC. First, we celebrated our 5 th anniversary having submitted our corporate paperwork in May 2000 and completed our first consulting project shortly thereafter. As you're probably aware, many businesses fail within the first five years and I feel particularly blessed to have reached this major milestone.

Also, the Grand Canyon Minority Supplier Development Council (GCMSDC) named our company Class I, MBE Supplier of the Year (for 2004)! The GCMSDC awards business owners with this prestigious designation based on criteria which include successful demonstration of growth in sales and employment while overcoming significant obstacles, consistent high quality innovative products and services at competitive prices and overcoming of personal hardships while contributing to the growth and development of their community. It was a truly an honor to receive such a tribute at their Awards Dinner.

We have also expanded our product and service offerings for organizations and individuals and have updated our website to reflect that expansion. Please take a few moments to visit the site and see what's new: www.emeraldharvest.com/products.html

Feature Article - Systems Thinking

I have been reading with great fascination Michael E. Gerber's book, The E-Myth Revisited . Perhaps you have already devoured and incorporated the concepts he's articulated. If not, let me share and reflect on a few of the ideas he postulates. One of the admonitions he makes is to “work on your business not in it” and that line of his has been quoted far and wide.

Gerber suggests putting a model he calls the Franchise Prototype to work for you. (This is the model that allowed McDonald's to grow into the giant it is today.) Gerber says 'Imagine that your business (or function) is the prototype for 5,000 more just like it, exactly like it.” How would you set it up so that it could be replicated almost effortlessly?

He offers 6 rules to follow to win the game, but I was most fascinated by one of them: The model will be operated by people with the lowest possible level of skill. It seems almost heretical to say something like that in this information age we're in.

(Click to Read More) >>>

Performance Improvement Partner™
PIP Tip

Build in the expectation of continuous improvement. Ask people to identify how things could work more efficiently. Identify old assumptions that may no longer be true. Challenge conventional wisdom about the market and customers, your industry technology. Make it safe for people to try new things. Encourage and embrace innovation.

Book Loretta

Loretta is available for speaking engagements on a variety of performance improvement topics. She delivers engaging, customized keynotes, half-day workshops and full-day off-sites. Call 602.454.7787 or 877.436.4278, or Email loretta@emharv.com now to inquire about how she can unlock and harvest the wisdom residing within you and your staff.

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